Shipping policy

We aim to process and deliver customer orders as quickly and safely as possible.

Order Processing

Orders are normally processed after they are successfully confirmed. Processing times may vary depending on order volume, product availability, weekends, public holidays, and other circumstances.

Delivery

Delivery times may vary depending on the customer's location, courier service, weather, public holidays, and other factors outside our control.

After dispatch, customers may receive delivery or tracking information where available.

Shipping Address

Customers are responsible for providing a complete and accurate delivery address and contact number. If incorrect information causes a delivery problem, additional delivery charges may apply where applicable.

Delayed or Lost Orders

If an order is delayed, customers should contact us so that we can check the shipment status with the relevant courier service.

Damaged Packages

If your package arrives visibly damaged, please take photographs or video of the package and contact us as soon as possible.

Shipping Charges

Shipping charges, if applicable, will be displayed during the checkout process before the order is completed.

Contact

For shipping questions or delivery assistance:

Phone/WhatsApp: 03145563246
Location: DHA Phase 2, Islamabad, Pakistan